Privacy

September 2022

In compliance with national and international regulations and guarantees, we provide you with the following information about the processing of your personal data on our website(s).

TASKDOME SERVICES, is the owner and, therefore, responsible for the projects indicated below, including any of their subdomains or sections (hereinafter, “Website” as corresponds): https://taskdome.com.

In this legal document, the legally obligatory information on the processing carried out on your personal data in the context of our Website is provided: browsing the Website; user registration (vendor and service buyer), becoming a “contributor”, personalized advertising on other websites, sending commercial communications, advertising exploitation of the Website, surveys, support request, receipt of mandatory processings under applicable laws.

The present Privacy Policy regulates the processing of your personal data performed by TASKDOME SERVICES (hereinafter, “TASKDOME “), collected through the use of the services offered on the Website (hereinafter, “Services”).

The latest update of this Privacy Policy is indicated at the top of this text and it will become effective immediately upon being posted. TASKDOME, thus, recommends reviewing this Privacy Policy from time to time.

Some of the Services offered on the Website may be subject to specific privacy policies that will be displayed in the relevant moment. Additionally, the access and use of the Website and the accompanying Services are governed by the User Agreement of the Website.

Personal Data Processing

The following sections address the collection and processing of your personal information through any of the projects run by TASKDOME, including any of their subdomains and sections.

Data controller

TASKDOME, as data controller, is responsible for the processing of Users’ personal information on the Website:

TASKDOME, is a registered in Zambia under MojaSpace enterprise.

You can send an email to support@taskdome.com to raise any questions, request or exercise of right regarding personal data protection.

Website Use under User Agreement

You can only contract our services and validly consent to our User Agreement if you are of legal age.

Our services are directed to people of legal age. In specific cases, we may explicitly allow them to be hired for use by minors. They must be examined and accepted, on the minor behalf, by the person of legal age who is the holder of the parental authority or in charge of their custody or education.

Notwithstanding the aforementioned, if you are a minor, in accordance with our User Agreement, you cannot validly enter into any of the contracts we offer.

Our purposes and lawful basis of data we collect

Your personal data is processed with different purposes. Each processing must be based on a lawful basis, among those set forth by the regulation. We use the following basis:

1. Consent: you have given your informed, unequivocal and specific consent to the processing of your personal data aimed to a specific purpose.
2. Legal obligation: the law requires process and disclose certain data on occasions to certain institutions (for example, to the Tax Authority).
3. Execution of a contract: the data are strictly necessary to provide you with our services or to comply with what was agree with you.
4. Our legitimate interests: provided that your interests and rights do not prevail over them.
5. With social media partners: Our Site includes certain social media features, including single sign on features. We also share limited personal information with such social media platforms and marketing partners, such as Facebook and Google, to promote our services or the TASKDOME marketplace. Such features and third party services collect certain information about you and may set a cookie to enable their functionality. Such third parties’ features are governed by their policies.
6. With users with whom you interact: We share personal information to help facilitate interactions between users. For example, if you are a Buyer we may share certain limited information about you (such as the fact it is your first purchase on TASKDOME) with the Seller to ensure the services you receive from the Seller will fit your needs; such sharing of information is limited in scope, and is only intended to improve the services provided by the Vendor and your user experience.
7. With other users and Site visitors: Once you register, your username, country, and additional information regarding your activity is made public and is visible to all users of the Site. This information includes photos you upload, your published portfolio, service information, ratings, reviews and additional information you may choose to add to your profile. We also offer you the opportunity to participate and post content publicly in forums, blogs and on other similar features. Please be aware that certain information, such as your user name and profile, together with the content uploaded by you, will be publicly displayed when you use such features. Your information will also be shared with other users when you message or otherwise communicate with such users. When you publish your information and/or share your data with other TASKDOME users, you do so at your own risk. If you choose to share personal information with other users, including Sellers providing you a service via TASKDOME, such personal information is shared with other users as separate controllers. While TASKDOME our Terms of Service require Sellers to keep the information shared with them confidential, TASKDOME cannot ensure that all users will do so and it is your responsibility to ensure that other users will comply with your standards.
8. With Service Providers: We share personal information for business purposes with service providers that provide us with services for the purpose of operating the Site, opening and operating your account as well as providing ancillary services and solutions. These include, among others, hosting services, billing and payment processors and vendors, CRM systems, forum hosting, community management services, data and cybersecurity services, web analytics and performance tools, translation tools, IT SaaS services, session recording, communication systems, mailing systems, data optimization and marketing services, data enrichment services, legal and financial advisors or technical consultants. Consistent with applicable legal requirements, we take appropriate technical and organizational measures to require third parties to adequately safeguard your personal information and only process it in accordance with our instructions;
9. For legal reasons: We share personal information with law enforcement agencies, public authorities or other parties in order to respond to a subpoena or court order, judicial process or to regulatory authorities, if we believe we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; when we believe it necessary or appropriate to disclose personal information to law enforcement authorities, such as to investigate actual or suspected fraud or violations of law, breaches of security, or breaches of this Policy; to respond to claims against us; and to protect the rights, property, or personal safety of TASKDOME, our customers, or the public;
10. For payments and fraud detection: We share personal information with payment processors, fraud detection agencies and similar third parties for the purpose of facilitating payments done via the Site and securing the Site and protecting it against fraud, unauthorized transactions (such as money laundering), claims or other liabilities;

The legal bases of our data processing carried out through our Website, in relation to the purposes for which we will use your data, are the following:

Browsing the Website

When you browse and use the Website, even if you do not register, data is automatically collected through technology or automated interactions, such as IP address, device id, certain metadata (http header, your browser, etc.). In addition, information is collected on the number of downloads and searches you perform. These data are recorded in order to control the number of downloads made by each user, thus allowing us to detect a fraudulent or illegitimate use of the Website, and, therefore, guarantee compliance with the User Agreement of Use of the Website, that is, the management of the contractual relationship between you and TASKDOME.

These technical data observed when the user browser the Website are processed for the purpose of detecting and mitigating risks of attacks (bots, code injections, DDOS attacks), and, generally, to guarantee and maintain the Website security. Our lawful basis is our legitimate interest in protecting the security of our systems and preventing the violation of our terms and conditions.

Contractual relationship with our vendors

When we formalize a collaboration agreement with you if you are a “vendor” – creator of content to be distributed and licensed on the Website -, we request the personal data that we need for the management and fulfillment of our contractual relationship.

Personal data processed: email address, full name, address, city of residence, tax residence, id documents and way of payment.

Contractual relationship with our registered users

When you register as a user, we request the personal data that we need for the management and fulfillment of our contractual relationship with you.

We do not request, collect or process any special categories of personal data (those that reveal ethnic or racial origin, political opinions, religious or philosophical convictions, union membership and information on health, orientation and sexual life, genetic or biometric data).

Although you can include in your profile the “handle names” of your social networks or personal website, TASKDOME does not process any of said data.

When you are requested to provide personal data identified as necessary, due to legal obligation or in accordance with our contracting conditions, and you refuse to provide them, we may not be able to formalize said contract or provide the service, which will be communicated to you properly.

Personal data processed (free users): username, email address, name, etc.

Personalized advertising on other websites

We promote our products:

– with social networks and other platforms users, between profiles of potential TASKDOME users, using audience segmented by interests, not created by TASKDOME but already offered by platforms such as Pinterest, Google and Bing Ads and hired by TASKDOME for this purpose. Likewise, we can only identify you if you register as a user.

Our lawful base is our legitimate interests (the economic interest of getting new clients through personalized advertising of our products through profiling offered by social media and other platforms).

Personal data processed: We do not process personal data: we select the groups of users to whom advertising will be displayed based on the segments offered by the platforms, such as age ranges, country, etc. These platforms provide us with aggregated information about the performance of each campaign, but we cannot identify the specific users who have registered as a result of it.

– through retargeting: impacting visitors who have visited and left our Website without registering, when they have accepted the use of our cookies, and these allow us to display advertising to them on third party websites.

• In this case, our basis of legitimacy is your consent (given both on our Website as on third party websites where the advertising is displayed). You can find more information about this treatment in our Cookies Policy.

Sending of commercial communications by email

We will send you electronic commercial communications if (i) you have registered or contracted any of the Website Services, (ii) you request information about our products through any of the forms for this on the Website. In any case, we will do so as long as you have not expressed your willingness to stop receiving such communications (you can do so comfortably in your user profile).

Our legal basis is our legitimate interest (to offer you commercial information about products or services similar to those that you have already contracted or about which you have requested information), by virtue of art.

Surveys

Likewise, based on our legitimate interest to know your opinion in order to improve our products’ performance and usability, we may contact you to request your opinion through satisfaction surveys.

Personal data processed: contact information.

Support requests

When you contact us requesting information or support, we process your data in order to assist you, based on your consent expressed in your own request.

Personal data processed: contact information that you provide us with in order to respond to your request.

Job applications

When you submit your application to join the TASKDOME staff, we process your personal data based on your consent, to assess your hiring.

Personal data processed: contact information and information included in your CV and/or cover letter provided to support you application.

Legally binding processing.

When in some cases we are legally bound by different regulations (regardless of whether or not you give your consent), to process and / or transfer certain personal data to different entities. For example, to the Tax Authority, or the law enforcement authorities, at their request.

Personal data processed: those set forth in the applicable regulations.

For how long do we keep your data

We process your personal data only for the necessary period of time, depending on each case. Once our processing has terminated, we keep your data blocked for different periods of time (in general, until the prescription of the responsibilities that may have arisen from our interactions). The relevant deadlines in each case are listed below:

1. In relation to processing carried out to guarantee and maintain the security of our Websites and anti-fraud measures, we will keep your data for thirteen months.
2. In relation to the data necessary to provide the contracted service and the contractual relationship, your personal data will be stored while the contractual relationship is still active, and it will be kept blocked for five years more (until the prescription of any contractual liability, or any intellectual property rights claim) or a period of six years (regarding accounting information).
3. In relation to the data necessary to manage and fulfill our contractual relationships with our “contributors” and external designers, your personal data is processed while the validity of the intellectual property rights license remains in force, and they are kept blocked for five more years, (up to the prescription of possible contractual liabilities).
4. In relation to the sending of commercial communications by email, the data will be processed for 2 years from the last interaction with you.

Regarding the advertisements displayed on our Website by means of cookies, we refer to the descriptive tables available in our Cookies Policy, where you will find detailed information on the persistence or duration of our first-party cookies and links to extended information regarding third-party cookies.

• We process your data to send you surveys while our contractual relationship is in force.
• In relation to your non-commercial inquiries, the data will be deleted once they have been answered.
• We will process the data provided for your application process for a period of one year from receipt. Regarding the processing carried out in order to manage the Website through cookies, we refer to the Cookies Policy in which you will find detailed information on the persistence or duration of our own cookies and links to detailed information on third-party cookies.
• We will keep your data in relation to the fulfillment of any legal obligation, in general, during the limitation periods of the possible responsibilities derived from our data processing, and specifically during the periods imposed by the regulation in each case.

Data Update

We ask that you immediately notify us of any changes to your data so that the information contained in our systems is up-to-date at all times and does not contain errors. In this sense, you represent and guarantee that the information and data that you have provided us is accurate, current and truthful.

Disclosure of data

TASKDOME does not transfer nor share collected personal data with third parties external to the company.

• We may disclose personal information of our Users to third parties only in cases when it is strictly necessary for TASKDOME to perform their functions and to comply with the User Agreement. We may also share personal information with other third parties to ensure compliance with applicable laws, including:
• Service providers, to manage systems and information technology such as hosting, broadband, IT security or web analytics providers.
• Payment platforms, banks and companies involved in the transaction process, to ensure the fulfilment of the necessary transactions.
• Advertising platforms, CRM and other marketing tools.
• Recruitment management platforms.
• User support management platforms.
• Lawyers, auditors, legal and accounting consultancy services and financial institutions.

These services provided by third parties are necessary for the development of TASKDOME’s business activity. The processing of personal data is at all times subject to a contract which establishes the duties of the data processor towards the data controller (us). Under no circumstances will personal information be used for other purposes and it will be managed in compliance with TASKDOME Company policy guidelines, their privacy policy and the applicable data protection regulation.

In accordance with our commitment to your privacy and your data protection right, we exclusively choose only top-tier service providers, leaders in their respective sectors. You can request the list of providers that have access to your personal data, as well as the services provided by each one, through the email address provided in the exercise of rights section.

We commercially exploit the advertising that is shown to you on our Website by third parties, and we do so through “cookies” and other similar technologies, always with your prior consent, collected through the One Trust CMP (the configuration panel of cookies that informs you of the different purposes of data processing developed by the advertising companies, among others).

• You can find the complete information in our Cookies Policy.

Our Website also includes plugins which allow the User to carry out actions on social networks of third parties such as Facebook, Twitter or Pinterest, like, for instance, sending a publication or showing support to the website. These plugins are indicated with the corresponding social network logotype, and require the access data to the correspondent platform, and your consent.

• If you accept these plugins, the content will be transferred to the corresponding social network. You can find in our Cookies Policy links to the privacy statements of these social networks.

Data security

We have implemented strong security controls to safeguard User’s personal information against loss, misuse, unauthorized access, disclosure or alteration.

For example, to protect your personal data, Secure Socket Layer (SSL) technology is used during the transmission of data. This means that an approved encryption procedure is used for communication between your computer or device and TASKDOME’s servers, as long as your browser supports SSL.