These Vendor Terms were last updated November 24, 2020. When you sign up to become a Vendor on the Taskdome platform, you agree to abide by these Vendor Terms (‘Terms’).

Services

  • Vendors create Services on Taskdome to allow Buyers to purchase their services.
  • Vendors may also offer extras to Buyers in addition to their Services.
  • Each Service you sell and successfully complete, accredits your account with a revenue equal to 80% of the purchase amount.
  • Taskdome accredits Vendors once an order is completed. Read further on payments below in the payments section.
  • Vendors may not promote their Services or any Taskdome content via the Google Ads platform.
  • The Vendor’s rating is given by the Buyer based on customer satisfaction. Exceedingly low ratings may lead to the suspension of the Vendor’s account. We reserve the right to maintain, suspend or delete Vendor’s accounts.
  • For security concerns, Taskdome may temporarily disable a Vendor’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by other users, or associating multiple Taskdome accounts to a single withdrawal provider.
  • Vendors are responsible for obtaining a general liability insurance policy with coverage amounts that are sufficient to cover all risks associated with the performance of their services.

Prohibitions

Services and/or users may be removed by Taskdome from the Site for violations of these Terms of Service and/or our Community Standards, which may include (but are not limited to) the following violations and/or materials:

  • Illegal or Fraudulent services
  • Copyright Infringement, Trademark Infringement, and violation of a third party’s terms of service reported through our Intellectual Property Claims Policy.
  • Adult oriented services, Pornographic, Inappropriate/Obscene
  • Intentional copies of Services
  • Spam, nonsense, or violent or deceptive Services
  • Services misleading to Buyers or others
  • Reselling of regulated goods
  • Offering to prepare academic works on behalf of Buyers
  • Exceedingly low quality Services
  • Promoting Taskdome and/or Taskdome Services through activities that are prohibited by any laws, regulations, and/or third parties’ terms of service, as well as through any marketing activity that negatively affects our relationships with our users or partners.

Listing fees

Taskdome provides Vendors with a free forever plan to list up to two Services. In additionally, Taskdome provides a paid plan which allows Vendors to list five services. In addition, the services under a paid listing will assume the featured status on our website.

Vendor Obligations

As a Vendor, you are responsible for all quality of the Services that you post

You represent and warrant that:

  • you will provide and maintain accurate account information;
  • you own or have the necessary licenses, rights, consents, permissions, and authority to authorize Taskdome to use your Service as specified in these Vendor Terms;
  • your Service will not infringe or misappropriate any third party’s intellectual property rights;
  • you have the required qualifications, credentials, and expertise (including education, training, knowledge, and skill sets) to offer the Service(s) you list on the platform; and
  • you will ensure a quality of service that corresponds with the standards of your industry and instruction services in general.

You warrant that you will not:

  • post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libelous content or information;
  • post or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Services or to any user;
  • use the Taskdome to advertise your own similar platforms that are in direct or indirect competition with Tasdome;
  • engage in any activity that would require us to obtain licenses from or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording;
  • frame or embed the Services (such as to embed a free version of a Service) or otherwise circumvent the Services;
  • impersonate another person or gain unauthorized access to another person’s account;
  • interfere with or otherwise prevent other Vendors from providing their services or Services; or
  • abuse Taskdome resources, including support services.

License to Taskdome

You grant Taskdome the rights to offer, market, and otherwise exploit your Service, and to sublicense it to Buyers for these purposes directly or through third parties. This includes the right to add captions offer coupon codes for discounts or post your content on our social media platforms.

We may record all or any part of your Services for quality control and for delivering, marketing, promoting, demonstrating, or operating the Services. You grant Taskdome permission to use your name, likeness, voice, and image in connection with offering, delivering, marketing, promoting, demonstrating, and selling the Services, your Service, or Taskdome’s content, and you waive any rights of privacy, publicity, or other rights of a similar nature, to the extent permissible under applicable law.

Our rights

We reserve the right to remove Services, suspend payouts, and/or ban Vendors for any reason at any time, without prior notice, including in cases where:

  • a Vendor or Service does not comply with our policies or legal terms (including the Terms of Use);
  • a Service falls below our quality standards or has a negative impact on the Buyer experience;
  • a Vendor engages in behavior that might reflect unfavourably on Taskdome or bring Taskdome into public disrepute, contempt, scandal, or ridicule;
  • a Vendor engages the services of a marketer or other business partner who violates Taskdome’s policies; or
  • as determined by Taskdome in its sole discretion.

Co-Vendors

The Taskdome platform allows you to add other users as co-Vendors or for Services that you manage. By adding a co-Vendor, you understand that you are authorizing them to take certain actions that affect your Taskdome account and Services. Further, you understand that they will use your login credentials. Taskdome is not able to advise on any questions or mediate any disputes between you and such users. If your co-Vendors have an assigned revenue share, their share will be paid out of your earned revenue share based on the ratios you have specified in your agreement with other members of your account.

Relationship to Other Users

Vendors don’t have a direct contractual relationship with Buyers, so the only information you’ll receive about Buyers is what is provided to you through the platform. You agree that you will not use the data you receive for any purpose other than providing your services to those Buyers on the Taskdome platform, and that you won’t solicit additional personal data or store Buyers’ personal data outside the Taskdome platform. You will indemnify Taskdome against any claims arising from your use of Buyers’ personal data.

Price Setting

When creating a Service, you will be prompted to determine the price for your Service. Alternatively, you may choose to offer your Service for free. All prices are in Zambian Kwacha and should be set in ZMW. Once set, Service prices can show in Zambian Kwacha on the platform.  

Taxes

You are responsible for paying applicable taxes from the earnings you make from Taskdome Service offerings.

Revenue Share

When a Buyer purchases your Service, we calculate the gross amount of the sale as the amount actually received by Taskdome from the Buyer.

Sharing earnings

The following information indicates how the earnings are shared between you, the Vendor, and Taskdome.

Vendor: 75%

Site administration and fees:  25%

Note: Fees are charged from the entire sales amount. After deducting the 25% fees, the remaining amount will be sent to the vendor on request. The report of your earnings will appear in your dashboard.

Receiving Payments

For us to pay you in a timely manner, you must own a Mobile Money account or a bank account in good standing and must keep us informed of the correct email associated with your account. Depending on the applicable revenue share model, payment will be made within 14 days after we receive your request. You can send a request in your dashboard if you meet the minimum earnings specified by us.

Money charged my Mobile Money operators for withdrawing will be borne by you. Money charged for sending to your bank will be borne by you.

Minimum fees

We do not set minimum or maximum fees for withdrawal.

Refunds

You acknowledge and agree that Buyers have the right to receive a refund. Vendors will not receive any revenue from transactions for which a refund has been granted under these Vendor Terms.

If a Buyer asks for a refund after we have paid the relevant Vendor payment, we reserve the right to either (1) deduct the amount of the refund from the next payment sent to the Vendor or (2) where no further payments are due to the Vendor or the payments are insufficient to cover the refunded amounts, require the Vendor to refund any amounts refunded to Buyers for the Vendor’s Services.

Updating These Terms

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and Taskdome reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we are not under any obligation to inform you. You are responsible for reviewing these terms and conditions from time to time.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

Relationship Between Us

You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.

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